Sensorgatey-Failing after couple of hours

edited May 2011 in InfraSensing Sensors
We have 2 sensor gateways (v2, FW 1.2) on our system. They both set up fine and are fully accessible through the web interface. I have followed the set-up instructions, and for the first 4 hours they work fine. Then almost simultaneously they all show as "Down", and report that the OID cannot be read. If I restart the gateways then they go back to normal, and then, after 4 hours, they fail again with the same error. The gateways are on fixed IP addresses and have different MAC addresses. Any suggestions?


  • AdministratorAdministrator
    What monitoring software are you using to access the sensors?
  • nwilemannwileman
    Currently using Servercheck Appliance - Business 250 Edition - Version 8.7.9

    Gateways at Firmware version 1.2
  • nwilemannwileman
    Have just upgraded to Version 8.8.2 of the software
  • AdministratorAdministrator
    Current release is 8.8.3

    8.8.3 takes care of this problem. If you have your SensorGateway with default admin / admin settings then you don't need to do anything.
  • nwilemannwileman
    Version 8.8.2 seemed to work ok - the errors have now disappeared. Will push up to Version 8.8.3 and see if errors are still gone.

    Thanks for your assistance

This discussion has been closed.