Unknown error

ryanmryanm
edited August 2006 in InfraSensing Sensors
We've been using ServersCheck now for a couple of weeks and havn't had any problems. However, recently the temp sencor in the server room has been randomly going down with an unknown error.

"status of TEMP-Server room (Default Rules GroupTemerature - Temp Sensor) changed to DOWN at Thu Aug 24 13:23:45 2006. Reason: Error: UNKNOWN ."

It usualy recovers and returns to OK within a minute or less, and is still reading accurate tempatures and the defined rule and it's alerts still function. Does anyone have any idea what this means and how to fix it?

Comments

  • AdministratorAdministrator
    Make sure that there is at least a 2 minute interval between polling and 3 retries. This is due to the nature of the sensor itself.
  • ryanmryanm
    Sure enough that seems to have done it.

    Thanks.
This discussion has been closed.