sensor gateway connection reset

[Deleted User][Deleted User]
edited May 2011 in InfraSensing Sensors
We bought two sensor gateways version2.

Both of them are reachable by using ping.

However when trying to get a browser conenction it tells us the connection has been reset by peer.


  • [Deleted User][Deleted User]
    Now not only a conenction reset but the conenction is very unstable. very often nagios complains aboiut a timeout. I increased the snmp timeout in both the perl script and in de check_snmp to about 30 seconds and it still times-out about 10 times a day.
  • AdministratorAdministrator
    What firmware are you using and which browser version?
  • [Deleted User][Deleted User]
    firmware version 1.2 accoording to the device

    we tried multiple browsers ie 7,8,9 ff 3,4 chrome and safari

    on all the same problem.

    Also snmp (which has nothing to do with webbrowsers also fails multiple times a day
  • AdministratorAdministrator
    Seems more like a network issue than a sensor issue with the connection reset message and being replicated on the SNMP side. There was a known SNMP issue but that was fixed in firmware 1.2

    Anyone else experiencing same issue as described by above user? If so then specify network config between sensor and browser / SNMP tool.
  • [Deleted User][Deleted User]
    It still fails to connect regularly.

    We even connected an external powersuply instead of PoE but still nothing. Even directly in the same switch as the nagios server.
  • AdministratorAdministrator
    Please check your email for a message, thank you!
This discussion has been closed.