New upgrade with an old license

netsupportnetsupport
edited July 2011 in Monitoring Software v12 and lower
We do have a 1 yr support and upgrades license for Premium, so I would like to get the latest license I need. I did an upgrade and didn't realize I needed the license first. I was upgrading from 8.7xx to the latest 8.8.7 My current license appears to be from an 8.5 version.



After the upgrade, it shows me as unlicensed. Please help.



Thanks,

Ben

Comments

  • AdministratorAdministrator
    Hello Ben,



    You should be able to go to http://www.serverscheck.com/orders/ and put your email address in and you will get your license file. After you place it in the lic folder, restart your services and you should be good to go!
  • netsupportnetsupport
    Thanks! This worked.
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