Configuration Access

morsemsmorsems
When creating and editing users

why is there a selection to allow access to the configuration, if they arent going to be able to access it from the webpage?



Am i missing something to allow System Admins the ability to configure?

Comments

  • AdministratorAdministrator
    Hello,



    What exactly are you trying to configure? You can add additional users and restrict what they can and can't do in the interface. Can you be a little more specific on what you are trying to do?
  • morsemsmorsems
    Well I want them to be able to access the support tab and the configuration tab.



    Under the user account the option is there for them to access this but when they logon the web page its not there.
  • AdministratorAdministrator
    The CONFIGURATION and SUPPORT tabs are only accessible to the main admin account.



    Support plans are for one named person per license.



    To avoid misconfiguration during operation, only the main admin can set the configuration.
  • morsemsmorsems
    Why is the option available when creating user accounts to give access to configuration and support?
  • AdministratorAdministrator
    Hello,



    I will pass this to development and see if we can get a reply on that for you.
  • morsemsmorsems
    Thank you
This discussion has been closed.