SIM Card

Hello there,

We have just purchased our sensor gateway , the model with 3G 4 G connectivity. Unfortunately it says no SIM detected, IMEI number unknown.

Is there any special setup to do regarding the setup of SIM card . Is it compatible with all cell phone providers , I am based in Europe, Belgium, provider is mobistar.

How do I deal with SIM card pin number ? . I have seen nothing in the documentation about this.

PS : A small sticker with sim card put on the sensor would be great.




  • AdministratorAdministrator
    edited July 2015
    the SIM card should have its PIN deactivated.

    the simcard goes to the side of the gateway and it should work with any local simcard. We made a video that shows how to set-up and configure the mobile sensorgateway.

    We have passed on your remarks regarding the user manual. Additional information has been included and a new version of the manual has been uploaded.

    Take a look at the video below:
  • gmiga76gmiga76
    Dear Support,

    Thanks a lot for your help . I ll try to deactivate the PIN code , if possible.


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