Trouble getting to the web interface

Recently I am unable to get to the web interface of my mail serverscheck controller. It started sporadically where it would be extremely slow and I may have to try multiple times to get to it, but now I cannot access it at all. It seems to just time out. Occasionally the web browser will display the logon, and after I enter that it times out. I have rebooted the main box and all other sensors and hubs. I've tried from Chrome and IE11, same results. Any ideas, do I possibly have a bad unit? Any help is appreciated.


  • AdministratorAdministrator
    What release of the Monitoring Software are you running on the Monitoring Appliance?
  • JPinkIIJPinkII
    I'm not sure. It is probably a year or two old, but I can't get to the interface to see. Is there some other way to see or to update to the latest?

    Thanks for the reply.
  • PocholloPochollo

    If your using the appliance v14+ then,

    To update to the latest release you can go to the root folder of serverscheck and click on the update app. or click on start look for serverscheck, click the folder and update should also appear.

    More info can be found here

    and the latest installer of the software can be downloaded here

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