EST-IRSPOT-2 EST Kit with IR Spot (Thermopile)
We have purchased two of these kits. One is having issues not taking the temp until the Surface tablet is restarted. Once restarted it will again start taking temps but after sometime it will stop again. When it stops the Surface tablet will not even detect the sensor has been unplugged. Out of these two kits we have already had to send one sensor back and now we are having this problem. I do not understand why we are having this issue.
Make sure you have the same settings as your other kit to make sure that you don't have issues with the thresholds or other settings.
with the same room temp
the same software installed on each?
does the software itself stop?
or it just wont show any value on your screen?
It will not take temp, show value, or even detect the sensor has been unplugged