voltege can't be read

I would like to know what is the problem of our Monitoring Software. The software can't detect voltage status even we restart our sensors and disconnect it to our network.


  • AdministratorAdministrator
    What software are you using and what protocol to query the sensors? Are the metrics visible in the Sensorgateway's UI ?
  • ampwrampwr
    Does the power battery cell need to be addressed or not?
  • ampwr

    what do you mean? if you are still encountering the same issue as initially posted.

    Please provide the software you are using and the protocol used to query your sensors.

    Also are the values shown on the SensorGateways UI or OLED?
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