MSP installation

PhilHPhilH
Hi,



I have attempted to configure the suggested MSP configuration of Serverscheck following the provided Installation Guide but I get no Setup & Configure MSP Master option in the General Settings page. I have downloaded the latest version of the software (v6.9.2), use the .lic file provided and closely followed all instructions (including download and copy of MSP_server.exe and master.conf but with no success.



Many thanks,

Comments

  • AdministratorAdministrator
    Run the s-server.exe in debug mode and send the output as a reply:

    http://kb.serverscheck.com/index.php?page=index_v2&id=38&c=root
  • #

    # Fri Dec 22 08:38:21 2006 Reading conf file completed

    # Fri Dec 22 08:38:42 2006 Reading conf file completed

    # Fri Dec 22 08:40:09 2006 Reading conf file completed

    # Fri Dec 22 08:40:31 2006 Reading conf file completed

    #

    # ServersCheck Configuration Server

    # Sensor Edition

    #

    # Installed on 131.0.0.1 - DT300396

    #

    # Loading language file: EN.lang

    # version 6.9.2

    #

    #

    # (c) Copyright 2003-2006 - ServersCheck BVBA

    # www.ServersCheck.com

    #

    #

    -----------------------



    From this, it appears that the license that you sent us was to be used for the planned agent servers. If this is the case then I will need a license for the MSP server.



    Thanks
  • AdministratorAdministrator
    This the output of the s-server.exe for master installation or the agent?
  • This is from the master. I haven't installed any agent as yet.
  • AdministratorAdministrator
    As per manual (page2-4), the master needs to be an Enterprise edition.



    The Sensor/Professional or Starter edition is for the agents only.
  • that's fine and understandable. Is it only the license file that changes the edition/version. If so then I will need an enterprise license to upgarde our current MX installation to the latest version 6.9.2 (we are currently running 6.5)



    Thanks again
  • AdministratorAdministrator
    Login into the online helpdesk to obtain a key for the upgrade of your current Enterprise edition.
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