Unknown Error

dkalsowdkalsow
I am new to ServersCheck and have just installed it. When I start it I receive the following error. The error box is entitled -2147012867 and the Error box reads: Unknown Error Please Contact your software support A connect with the server could not be established.



Do anyone know what to do to fix this?



Thanks!

Comments

  • AdministratorAdministrator
    What happens when you open your browser and point it to http://localhost:1272 ?



    The ServersCheck Monitoring software runs as a service and is started by default. De double click tries to launch a browser and point it to http://localhost:1272 (see help file)
  • dkalsowdkalsow
    I get an IE error page that says the page can not be displayed.
  • AdministratorAdministrator
    Run the ServersCheck Configuration service in debug mode as per knowlegde base and reply with the output it generated in the debug file:

    http://kb.serverscheck.com/index.php?page=index_v2&id=38&c=root
  • dkalsowdkalsow
    OK so here is what I get:



    Can't load 'auto/Net/SSLeay/SSLeay.dll' for module net: :SSLey: load_file:The specified module counld not be found at /<C:Program FilesServersCheck_Monitorings-server.exe>DynaLoader.pm line 214. ap perlapp line 632

    BEGIN failed--compilation aborted at /<C:Program FilesServersCheck_MonitoringBEGIN failed--compliation aborted at s-server.pl line 11.


  • AdministratorAdministrator
    Please try with the update we made for you

    http://files.serverscheck.net/fixes/s-server.zip



    (Replace the original s-server.exe with the download one and repeat the steps)
  • dkalsowdkalsow
    Ok - that worked. What did you have to change on your end?



    Now I can run that application but when it goes to scan the servers I get the error: Cannot access WMI on remote machine: OLE exception from "SWbenLocator": The RPC server is unavbailable. Win32::OLE(0.1707) error 0x800706ba: "The RPC server is unabailable" in METHOD/PROPERTYGET "ConnectServer"



    Do I have to start on install a service on the remote servers?



    Thanks!



    Dale
  • AdministratorAdministrator
    We have removed the SSL component in that build for you.



    For WMI please refer to knowledge base article:

    http://kb.serverscheck.com/index.php?page=index_v2&id=1&c=1



    For new requests please open a new thread.
This discussion has been closed.