Rule history and the ack text

mabumabu
Hi,

in the rule history there ar no text for the acknowledged errors.

The orange mouse over effect shows only a number.



Also the mouse over effect is only for the first entry at the right place for all other entrys it will be displayed 10 or more lines higher.



I'm use the version 7.5.4.

Comments

  • AdministratorAdministrator
    Post the content of the log file (lines related to the acknowledgement).



    In what language are you using the software? English?
  • How I can find the related log file?



    The language for the software is English.
  • AdministratorAdministrator
    It is located here:

    C:Program FilesServersCheck_Monitoringalertslogs_rules
  • Here the related lines

    118733739690|X|Error level: 128 (returned value) greater than 120|X|128|X|1187337396|X|SERVER_US|X|1186152187|X|DOWN|X|Inform: Techsupport-USnnOn call number: 00 1 123456789|X|USAD01|X|PING|X|OK|X|195|X|0|X|128|X|2|X|USAD01 PING (Alive) Check|X|118733739690-1187337996.alert|X|alerts-2007-8-17|X|1187337396|X|Alert acknowledged by admin on Fri Aug 17 10:03:52 2007: Only a test



    #####

    118707751579|X|Error level: 166 (returned value) greater than 100|X|166|X|1187077515|X|SERVER_US|X|1186152187|X|DOWN|X|Service: VPN Tunnel to HOU Contact: Shawn, Doug|X|USAD01|X|PING|X|WARNING|X|192|X|0|X|166|X|2|X|USAD01 PING (Alive) Check|X|118707751579-1187078115.alert|X|alerts-2007-8-14|X|1187077515|X|Alert acknowledged by admin on Tue Aug 14 09:46:38 2007: This is only a Test
  • AdministratorAdministrator
    We have been to replicate it in the log viewer where it shows the EPOCH time stamp of the acknowledge instead of the text. All data is however correctly stored and in the main Dashboard view it is shown correctly.



    This will be fixed in a next release.
  • Thanks
  • Hi, could you tell with which release this are fixed?



    Thanks
  • AdministratorAdministrator
    It is still on a product roadmap
This discussion has been closed.