NTP updates are wrong (date and time)

edited June 2011 in InfraSensing Sensors
I have several Temperature and Sensor Gateways but only one reacts very strangely to the ntp updates and sets the following values:

Device Information Settings

Current System Date : 06/11/20F9

Current System Time : 93:84:52

Hardware Version : Release 2.0

Firmmware Version : Release 1.3

Interface Type : RS232

Product Name : Temperature & SensorGateway

Product ID : SC-TS01

It's set on time zone 2 (CEST) and the time is set correctly when I click the update button on the SNTP setup page, but it get screwed again with other strange values after a while.

Thanks and regards,



  • AdministratorAdministrator
    Try using a different time server
  • tanakmottanakmot
    tried with three different ntp, same thing.

    I have three other sensors working fine on those ntp.
  • tanakmottanakmot
    Cyn I have a answer on this please.
  • AdministratorAdministrator

    Is your orange light solid or is it flashing?
  • tanakmottanakmot
    Do you mean the Online led on the front or the LAN one on the top?
  • AdministratorAdministrator

    The one on top that says Online.
  • tanakmottanakmot
    It's not blinking, solid On
  • AdministratorAdministrator

    Which server are you using? I'm trying to traceback and see if it is a bug with that particular server or just in general.
  • tanakmottanakmot
    the servers I'm using are all internal ntp servers.

    Those ntps are working for all the other temperature gateways I have, only one is not working.
  • AdministratorAdministrator
    Can you tell me what the firmware they are all using? Are they all on 1.3?
  • tanakmottanakmot
    yes, there all 1.3

    I would like to send you the screnn dump, how can I do that?
  • [Deleted User][Deleted User]
    I'm also experiencing this issue. One of our temperature sensors will have the time drift over the course of two or three hours, until it reaches a similar time to the original post. Even before it reaches this point, the date can be off by a few days. Is there any update on the cause of this issue?

  • AdministratorAdministrator

    We are testing out a new firmware release that will address this. When we have ensured it causes no further problems, we will update this thread and post the new firmware.
  • finfrockgfinfrockg
    Where are the firmware updates posted on the website?
  • AdministratorAdministrator
    The firmware has not yet been released. It is currently in testing with limited number of customers.
This discussion has been closed.